The Same Care You Trust
Piper is now Polly
We updated our brand name to Polly. Your treatment plan, pricing, medication deliveries, and care experience will remain exactly the same.
Same treatments & doctors
No action required
The Same Care You Trust
Piper is now Polly
We updated our brand name to Polly. Your treatment plan, pricing, medication deliveries, and care experience remain exactly the same.
Why is Piper now Polly
Polly moves us beyond a single category. Our expanded platform will offer a wider range of treatments including longevity and hormonal support to care for you through every stage of life.
As we transition to Polly, you can continue using joinpiper.com and the patient portal as usual. Beginning on April 29th, you’ll start seeing the Polly brand, and we’ll continue to keep you updated by email throughout the transition.
While our name is changing, our commitment to providing a seamless health and wellness experience remains the same.
What stays the same
Same treatments
Your medications and treatment plans remain unchanged
Same doctors
You’ll continue receiving care from the same licensed medical team
Same pricing
Your plan and pricing stays the same
What is changing
New brand name
Piper is becoming Polly
New visual identity
Beginning on April 29th, you'll start seeing the Polly brand across our website.
Expanded future care
Supporting your journey with new health and wellness categories.
Losing weight is more than numbers on a scale - it’s a physical, emotional, and personal journey.
With prescription care, we address the root causes and guide you to lasting, healthy results.
Do I need to do anything?
The official move to Polly will take place on April 29, 2026. You’ll start seeing our new look on the website and in your patient portal then. We’ll keep you updated via email throughout the final stages of the transition.
Piper was launched with a focus on weight loss treatment, but our vision has grown. We are transitioning to Polly to build a complete wellness ecosystem that supports your entire health journey. This new identity allows us to care for you through every stage of life by expanding into healthy aging, menopause care, longevity, and hormonal support under one unified platform. While our name is changing, your experience and care remain exactly the same.
No. Your treatment plan, medication, deliveries, and the licensed medical providers overseeing your care will remain exactly the same. Your prescriptions will still be filled by the same trusted, US-based pharmacy partners to ensure your treatment continues without interruption.
No. Your pricing, plan, and billing schedule remain the same. Similarly, your deliveries will continue on the same schedule as before. You will continue to receive your medications on time with no interruptions to your care.
No. Your existing account will continue to work as usual, and there will be no disruption during this transition. Your login details (email and password), treatment history, prescriptions, health tracker, and patient information will all stay intact.
Your current payment information will also continue to work—the only change you'll see is that beginning April 29th, charges will appear on your statement as PIPER-JOINPOLLY.
Everything will happen automatically. Starting April 29th, any attempt to visit joinpiper.com or your patient portal at patient.joinpiper.com will securely redirect you to our new domain, joinpolly.com. All of your bookmarks and saved links will continue to work, landing you exactly where you need to be.
You can still reach us through all the same channels you use today. Starting April 29th, our primary support email will transition to care@joinpolly.com. We recommend adding this address to your "Safe Senders" list today. Our live chat messenger will also continue to function exactly as it always has on both our website and within your patient portal.
If you have any questions about the transition, our support team is available to help today. You can contact us at care@joinpolly.com or through the live chat in the patient portal.